Shipping policy
Shipping Policy
Thank you for shopping with Zugnu! Please read our shipping policy carefully before placing your order.
Shipping Destinations We currently ship within India only. We do not ship internationally at this time.
Processing Time Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates We offer free shipping on all orders across India. No minimum order value is required.
Estimated Delivery Time
- Metro cities: 3–5 business days
- Other cities and towns: 5–7 business days
- Remote or rural areas: 7–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Order Tracking Once your order is shipped, you will receive a confirmation email with your tracking details. You can use the tracking number to monitor your shipment status.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at support.zugnu@gmail.com or call us at +91 88400 95260. We will work with the courier to resolve the issue promptly.
Contact Us For any shipping-related queries, feel free to reach out:
- Email: support.zugnu@gmail.com
- Phone: +91 88400 95260
- Address: Haidrabad, Mubarakpur, Azamgarh, Uttar Pradesh – 276404, India